Salon Policies

We want every guest to have a great experience with us, and a few simple policies help us take care of everybody fairly. Please take a minute to read through them before your appointment.

Cancellations

We ask for 24 hours notice if you need to cancel or reschedule. When an appointment is cancelled at the last minute we usually cannot fill that time, and the stylist who was holding it for you goes home early. Cancellations inside 24 hours may be charged a fee, and no-shows may be charged 50% of the scheduled service before we are able to book you again.

Late Arrivals

Please try to arrive a few minutes early. We hold your appointment for 15 minutes past the start time, and after that we may need to shorten your service or reschedule you so that the guests after you are not kept waiting. It is never our first choice and we will always try to work with you.

Deposits

Extension installs, color corrections and wedding bookings require a deposit to hold the date, and a card on file may be required for large bookings. Your deposit is applied to your final total.

If Something Is Not Right

Please call us within two weeks of your appointment and we will have the stylist who did your hair make it right, at no charge to you. We would much rather hear from you than have you live with hair you do not love.

Children

Children are always welcome when they are receiving a service. We do ask that children who are not being serviced stay seated with an adult, since the salon floor gets busy and there are hot tools and color around.

Payment

We accept all major credit cards and cash. We are not able to accept checks at this time. Gratuity is always appreciated and never expected.

Call Today with any questions! (254) 272-4376